North East Medical Services (NEMS)

North East Medical Services (NEMS)

San Jose, CA

Project Type

Program of All-Inclusive Care for the Elderly (PACE) Center

Square Footage

45,000

Sector

Healthcare, Senior Living

In San Jose’s Vietnam Town, NEMS transforms a vacant commercial shell into a coordinated center for medical care, therapy, social connection, and daily support. Designed for the Bay Area’s aging Asian community, the PACE Center improves access, navigation, and dignity while helping the organization deliver more holistic care under one roof.

Culture Makes Care More Legible
The guiding idea, Tiānxià—“all under heaven”—organizes a complex program around unity, equality, and shared worth. Phase 1 combines exam suites, memory care, physical and occupational therapy, provider pods, activity and media rooms, meditation, dining, and administration. Phase 2 adds a full clinic, public dental suite, panoramic X-ray, acupuncture and injection stations, and an onsite pharmacy. Despite that breadth, arrival remains open and legible for people with limited mobility or cognitive impairment. A suspended felt artwork softens sound and light at reception, while a green wall draws patients into a continuous circulation loop that makes movement part of care.

Daylight Creates a Shared Center
A new skylight brings daylight into the formerly windowless center, illuminating an indoor garden that serves as dining room, gathering plaza, and quiet retreat. Organic forms, terrazzo, tactile wallcoverings, planting, and curved light draw from rén: compassion, empathy, and trust. A meditation room supports spiritual reflection; a media lounge welcomes Chinese drama screenings and karaoke. Glass-lined therapy rooms preserve caregiver visibility while protecting dignity, and oversized exam rooms accommodate family. By combining cultural familiarity, clinical capability, and intuitive navigation, NEMS creates a center where patients can receive coordinated care, remain active, and feel recognized by the environment around them.

Richelle Nolan

San Francisco's Managing Director

Project Type

Program of All-Inclusive Care for the Elderly (PACE) Center

Square Footage

45000

Market

Commercial

In San Jose’s Vietnam Town, NEMS transforms a vacant commercial shell into a coordinated center for medical care, therapy, social connection, and daily support. Designed for the Bay Area’s aging Asian community, the PACE Center improves access, navigation, and dignity while helping the organization deliver more holistic care under one roof.

Culture Makes Care More Legible
The guiding idea, Tiānxià—“all under heaven”—organizes a complex program around unity, equality, and shared worth. Phase 1 combines exam suites, memory care, physical and occupational therapy, provider pods, activity and media rooms, meditation, dining, and administration. Phase 2 adds a full clinic, public dental suite, panoramic X-ray, acupuncture and injection stations, and an onsite pharmacy. Despite that breadth, arrival remains open and legible for people with limited mobility or cognitive impairment. A suspended felt artwork softens sound and light at reception, while a green wall draws patients into a continuous circulation loop that makes movement part of care.
Daylight Creates a Shared Center
A new skylight brings daylight into the formerly windowless center, illuminating an indoor garden that serves as dining room, gathering plaza, and quiet retreat. Organic forms, terrazzo, tactile wallcoverings, planting, and curved light draw from rén: compassion, empathy, and trust. A meditation room supports spiritual reflection; a media lounge welcomes Chinese drama screenings and karaoke. Glass-lined therapy rooms preserve caregiver visibility while protecting dignity, and oversized exam rooms accommodate family. By combining cultural familiarity, clinical capability, and intuitive navigation, NEMS creates a center where patients can receive coordinated care, remain active, and feel recognized by the environment around them.

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