Retail Futures 2027: Emerging Resilience

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Retail Futures 2027: Emerging Resilience

Written By

Carlotta Dove | Director of Consumer Experience & Founder of HumanX; Olivia Gillett | Retail Strategy Specialist& HumanX Researcher

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The next competitive advantage in retail may come from knowing what to stop doing. Retail Futures 2027: Emerging Resilience examines three consumer shifts challenging familiar assumptions about what makes a store worth visiting. Explore how these shifts can help retail leaders sharpen their priorities and create places consumers have a reason to return to.

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